Whether you are a first-time visitor or returning to Stake, this guide covers the essential features you need to know.
Getting Ready
- Ensure you are at least 18 years old (or the legal gambling age in your jurisdiction).
- Have a valid email address and a strong password ready.
- Prepare a form of ID (passport, driver’s license) for identity verification.
- Choose a payment method: credit/debit card, e-wallet, or cryptocurrency.
- Familiarize yourself with your local tax laws regarding gambling winnings.
- Set a budget and time limit to gamble responsibly.
How to Sign Up
- Visit the casino’s website using a secure browser.
- Click the “Sign Up” or “Register” button, typically at the top right.
- Fill in the registration form: first name, last name, date of birth, email, and phone number.
- Create a username and a strong password (mix of letters, numbers, and symbols).
- Select your preferred currency and accept the terms and conditions.
- Check your email for a verification link and click it to activate your account.
- Log in and complete any additional identity verification (KYC) before depositing.
How Wagering Works
Wagering requirements (playthrough) are a condition attached to bonuses. For example, a 100% match bonus up to $200 with a 35x wagering requirement means you must bet 35 times the bonus amount before withdrawing any winnings from it.
Important: Not all games contribute equally to wagering. Slots usually contribute 100%, while table games like blackjack may contribute only 10% or less.
Example Calculation:
Deposit: $100
Bonus: $100 (100% match)
Wagering requirement: 35x bonus = 35 × $100 = $3,500
If you play only slots (100% contribution), you need to wager $3,500.
If you play blackjack (10% contribution), each $1 bet counts as $0.10 toward the requirement, so you would need to wager $35,000.
Formula: Effective wagering = Bonus amount × Wagering multiplier / Game contribution percentage.
Security Overview
This casino uses SSL encryption to protect your data and transactions. Two-factor authentication (2FA) is available for an extra layer of account security. The platform holds a license from a recognized authority (e.g., Curacao eGaming), which mandates fair play and anti-money laundering checks. Always verify the license on the casino’s footer and read the privacy policy.
Money In, Money Out
| Payment Method | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| Visa/Mastercard | $10 | $20 | 3–5 business days |
| Skrill | $10 | $10 | 24 hours |
| Neteller | $10 | $10 | 24 hours |
| Bitcoin | $20 | $50 | Instant (pending network) |
| Ethereum | $20 | $50 | Instant (pending network) |
Note: Withdrawal limits may apply depending on your VIP level. Always check the cashier page for current limits.
Support Guide
- Forgot password: Click “Forgot Password” on the login page, enter your email, and follow the reset link.
- Deposit not credited: Wait 15 minutes, then contact support with transaction ID and screenshot.
- Withdrawal pending: Withdrawals are reviewed for security within 48 hours. If delayed, contact live chat.
- Game not loading: Clear browser cache, disable ad-blockers, or try a different browser.
- Account locked: Contact support for identity verification steps; provide documents promptly.
- Bonus not activated: Ensure you opted in and met the minimum deposit. If issue persists, contact support.
FAQ
How do I claim a welcome bonus?
After registration, make a qualifying deposit (minimum $20) and the bonus is automatically credited, or you may need to enter a promo code provided on the promotions page.
What are the withdrawal limits?
Withdrawal limits vary by payment method and VIP tier. Typically, the maximum per transaction is $5,000 and monthly limit is $20,000.
Can I play on my mobile device?
Yes, the casino is fully optimized for mobile browsers. No app download is required; simply visit the site from your mobile browser.
How long does identity verification take?
Verification usually takes 24–48 hours after submitting all required documents. Ensure photos are clear and legible.
Is my personal data safe?
Yes, the casino uses 256-bit SSL encryption and adheres to strict privacy policies. Your data is never shared with third parties without consent.
What happens if I self-exclude?
Self-exclusion permanently blocks your account for a chosen period (e.g., 6 months). You can initiate it via support or the responsible gambling section.
Are there any fees on deposits or withdrawals?
Most deposit methods are free. Withdrawals are free for the first per month; subsequent withdrawals may incur a small fee (e.g., $2).
How do I contact support?
Live chat is available 24/7. You can also email support@casino.com, but response time may be up to 12 hours.
Can I change my currency after registration?
No, the currency selected during registration is permanent. Contact support if you need to close your account and open a new one.
Extra Tips
For the best return-to-player (RTP), focus on slots with RTP above 96%, such as Mega Joker (99%) or Blood Suckers (98%). Avoid slots with low RTP (e.g., below 94%). Table games like blackjack (with optimal strategy) offer RTP up to 99.5%. Progressive jackpot slots typically have lower RTP (around 90–92%) due to the large prize pool.
Always check the game’s RTP in the info section before playing. Using our Stake platform, you can filter games by provider to find high RTP titles.
